Hilton's corporate culture

There is no doubt Hilton's corporate culture smile not only gives specific content, but also to the spread of corporate culture unique shape. Smiling in the creation of the viscous contact with the customer interface, while essentially constructed Hilton's corporate image and corporate culture. The benefits of at least three points: First of all, smiling as a form of contact, greatly reducing the customer and hotel services between the psychological distance and secondly, smiling customers with established a good relationship, effective in promoting the hotel's customer loyalty Finally, smiling Hilton won for a better image, smiling for the Hilton to the shape of the cultural charm.